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1. How hard will my cycling event be?

Our events are crafted to inspire and challenge participants of varying fitness levels. While designed for those with a moderate fitness base, you don't need to be an elite cyclist to enjoy our rides. We recommend a preparation period of 3-6 months to fully appreciate the experience.

Rouleur Difficulty Scale

Rouleur difficulty scale for cycling days, rating from 1 to 5 stars, based on distance and elevation climbed.  Each event may contain days of differing difficulty:

1 Star (★)

- Distance: Up to 40 km

- Elevation Climbed: Up to 500 m

- Description: Suitable for beginners. Short and relatively flat with minimal climbing.

2 Stars (★★)

- Distance: 40 km - 70 km

- Elevation Climbed: 500 m - 1000 m

- Description: Moderate effort required. Suitable for cyclists with some experience. Increased distance and moderate climbing.

3 Stars (★★★)

- Distance: 70 km - 100 km

- Elevation Climbed: 1000 m - 1500 m

- Description: Challenging. Suitable for experienced cyclists. Significant distance and climbing involved.

4 Stars (★★★★)

- Distance: 100 km - 120 km

- Elevation Climbed: 1500 m - 2000 m

- Description: Very challenging. Suitable for very experienced cyclists. Long distances and substantial climbing, often at high altitude.

5 Stars (★★★★★)

- Distance: 120 km and above

- Elevation Climbed: 2000 m - 2800 m and above

- Description: Extremely difficult. Suitable for skilled and trained cyclists. Longest distances with the most substantial climbing.

2. How do I choose the right tour for my skill level?

Tour Ratings: Tours are rated based on distance and elevation gain. Events with over 2000m of climbing in a day are considered challenging.

Advice: Choose a tour that aligns with your preparation level and fitness.

3. What's included in the tour package?

Inclusions: Logistical support, luggage transfers, meals, accommodations, mechanical assistance, route planning, and guided rides.

Exclusions: Travel to and from the event start and finish points.

4. Can I bring my own bike, or do you provide rentals?

Options: Participants can bring their own bikes or rent a standard or electric bike from us for an additional charge.

5. Is there a minimum or maximum group size for tours?

Group Size: Minimum of 4 participants, ensuring a personalized and engaging experience.

6. Are your tours suitable for solo travellers, couples, or families?

Suitability: Our tours accommodate solo travelers, couples, friends, and families, with support for specific needs.

7. What safety measures are in place during the tours?

Safety: Includes support vehicles, experienced ride leaders trained in first aid, and pre-checked routes to ensure a secure experience.

8. Can I customize a tour or create a private group tour?

Customization: We offer custom tours tailored to private groups, focusing on unique experiences that highlight local culture and geography.

9. How do I book a tour, and what's the payment process?

Booking: Contact us at travel@rouleur.cc for booking or more information. We also offer charity challenges.

10. What happens in case of bad weather or unexpected events?

Weather Policy: In extreme weather, routes may be altered for safety, avoiding conditions like icy roads or strong winds.

11. Are international tours guided by local experts?

Guides: Our tours are led by a mix of seasoned ride leaders and local experts for authentic insights and high-quality experiences.  The majority of our rides are led by British riders because we’re a British company and use ride leaders we know well and have English as their first language.

12. Do you offer travel insurance or recommend it?

Insurance: Riders are responsible for securing travel insurance that covers non-competitive cycling events.  

13. How do I contact your company in case of questions or emergencies during the tour?

Contact Info: Prior to the tour, participants receive contact details for the event director and local emergency numbers. We recommend using the What3words app for precise location sharing in emergencies.

Equipment and Packing Guide

14. What kit and equipment do I need on the bike?

On-bike Essentials: Cycling jerseys, shorts, shoes, arm/leg warmers, weather-resistant jacket, gloves, spare inner tubes, and a rear mech hanger.

15. What kit and equipment do I need off the bike?

Off-bike Essentials: Casual and dinner attire, walking shoes, hiking shoes (if needed), and a swimsuit for leisure activities.

16. What other travel items do I need?

Travel Essentials: Travel confirmations, valid passport (plus photocopy), local currency, emergency contacts, health insurance details, and medications in your carry-on.

17. What additional items might it be useful to bring?

Additional Items: Cell phone, camera, power adapters, toiletries, sun protection, insect repellent, helmet, GPS bike computer, water bottles, pedals (if renting a bike), and sports nutrition.

18. Do I need to bring special cycling gear?

Gear Suggestions: Padded shorts, suitable shoes, and climate-appropriate layers enhance comfort and riding experience.

19. Dressing for the Weather

Weather Tips: Conditions vary by location and time of year. Consult daily with your guide to choose suitable attire and gear.

20. Before You Go

Pre-departure Checklist: Verify passport validity, notify your bank of travel plans, and adhere to luggage size limits for a smooth journey.